Politique d’expédition

Shipping Policy

Effective Date: January 1, 2025

Thank you for shopping with Yjmac.

We are committed to processing and delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information regarding order processing, shipping times, delivery, and other important details.

1. Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).

Please note that processing time is separate from shipping time.

2. Shipping Destinations

Yjmac currently ships to most countries and regions worldwide.

If we are unable to ship to your location, you will be notified before your order is completed.

3. Estimated Delivery Time

Estimated delivery times are as follows:

Shipping Method	Estimated Delivery
Standard Shipping	7–15 Business Days
Expedited Shipping (where available)	5–10 Business Days

Please note that delivery times are estimates only and may vary depending on your destination, customs clearance, weather conditions, or carrier delays.

4. Shipping Fees

Shipping costs are calculated during checkout based on your shipping address and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable shipping offers will be displayed on our website.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email if tracking is available.

You can use the tracking information to monitor your shipment's progress.

If you have not received your tracking information within a reasonable time, please contact our customer support team.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.

Unless otherwise stated, these charges are the responsibility of the customer.

Yjmac is not responsible for delays caused by customs clearance procedures.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

Yjmac is not responsible for delays, additional shipping costs, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible before your order is shipped.

8. Lost, Delayed or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.

9. Order Changes & Cancellation

If you need to modify or cancel your order, please contact us immediately after placing your order.

Once an order has entered processing or has been shipped, we may not be able to make changes or cancel the order.

10. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including: