Contact Us

521 HICKORY LN, FATE, TX 75087,
United States

Monday – Friday
9:00 AM – 6:00 PM
We'd Love to Hear From You

We'd Love to Hear From You

Thank you for visiting Yjmac.

If you have any questions about our products, your order, shipping, sizing, returns, or anything else, our customer support team is here to help.

We are committed to providing friendly, responsive, and professional customer service to ensure you have the best shopping experience possible.

Before Contacting Us

To help us assist you more efficiently, please include the following information whenever possible:

• 
  Your Order Number (if applicable)
  
• 
  The email address used to place your order
  
• 
  A brief description of your inquiry
  
• 
  Photos of the item (if your inquiry relates to a damaged, defective, or incorrect product)
  

Providing these details allows us to resolve your request more quickly.

Order & Shipping Support

Once your order has been placed successfully, you will receive an order confirmation email.

After your order has been shipped, we will send you a shipping confirmation email with tracking information .

For more information about order processing times, shipping methods, and estimated delivery times, please refer to our Shipping Policy.

Size Assistance

Not sure which size to choose?

We recommend checking our Size Guide available on each product page before placing your order.

If you need additional sizing advice, our customer support team will be happy to help you choose the best fit.

Returns & Refunds

If you would like to request a return or refund, please contact us before sending any item back.

All return requests must comply with our Return & Refund Policy, including eligibility requirements and return instructions.

Please note that unauthorized returns may not be accepted.

Customer Support Hours

Our customer support team is available:

Monday – Friday

We aim to respond to all inquiries within 24–48 business hours.

Response times may be slightly longer during weekends, public holidays, or peak shopping periods. We appreciate your patience and understanding.

Contact Form

You may also contact us using the contact form available on this page.

Please ensure that your email address is entered correctly so we can respond to your inquiry promptly.

Our Promise

At Yjmac, customer satisfaction is at the heart of everything we do.

Whether you need help before placing an order or assistance after your purchase, our team is dedicated to providing reliable support and a seamless shopping experience.

Thank you for choosing Yjmac. We look forward to serving you and helping you discover styles you'll love.